By default access to tickets to none staff members will be disallowed.
If you need want to allow access go to Setup->Settings->Tickets and set Allow access to tickets for none staff members to YES
Terms Of Service | Privacy | Knowledge Base | Affiliates
Yes, This Page Was Built Using Technovate Services. Unlike Our Competitors, We eat our own cookies.
© 2018 – [y] All rights reserved by Technovate | Rode Sterweg #10 | (597)08628565 | email@example.com | https://techno-vate.com | KKF NR: 75245